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Refund Policy

A legal disclaimer

This Refund Policy describes the terms and conditions applicable to refunds for services provided by SunHill Media Group ("SunHill", "we", "us", or "our"). By purchasing services from SunHill, you agree to the terms of this Refund Policy.

  1. Refund Eligibility:

    • Refunds may be issued at the discretion of SunHill Media Group.

    • Refunds will only be considered for services that have not been rendered or completed.

  2. Refund Requests:

    • To request a refund, please contact us at contact@sunhillmediagroup.com with your name, order details, and reason for the refund request.

    • Refund requests must be submitted within 14 days of the purchase date.

  3. Refund Process:

    • Once your refund request is received, we will review it and notify you of the decision.

    • If your refund request is approved, we will process the refund within [insert number] days to the original payment method used for the purchase.

  4. Non-Refundable Services:

    • Certain services may be non-refundable, including but not limited to:

      • Services that have been rendered or completed.

      • Services that have been customized or personalized according to your specifications.

  5. Contact Us:

SunHill Media Group reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Refund Policy on the Website.

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